Love you, love the world, make a difference! - Our Philosophy
1. About this policy. Kathryn Tilly Limited is committed to protecting and respecting your privacy. This policy sets out who we are and how and why we collect, store, use and share your personal information. It also explains your rights in relation to your personal information, so please read it carefully. This policy applies to your use of http://kathryntilly.com/ (the “Site”) or any services offered through or associated with the Site (the “Services”).
2. What is “personal data”? “Personal data” means any information that identifies an individual person. It does not include data about a company or anonymous data (i.e. data where the personal identity has been removed).
3. About us. The Site is owned and operated by Kathryn Tilly Limited, a limited company registered in England and Wales under company number 11112135 with registered address at 11 Wheatsheaf Close, Ripon, North Yorkshire, HG4 2SH, United Kingdom. When we process personal data, we are responsible as a “controller” of that personal data for the purposes of the General Data Protection Regulation and the Data Protection Act 2018 (the “data protection laws”). In this policy, “we”, “us” or “our” refers to Kathryn Tilly Limited.
4. How we collect data. Most of the data we collect is collected directly from you—you give us personal data when you visit our Site or when you communicate with us in person or by phone, text or email. This includes data you provide when you fill out forms on our Site (like registering to use the Site, subscribing to our mailing list, placing an order, leaving a comment or review, or using other interactive features). We may also receive information from third parties, like analytics providers, payment service providers, social media accounts and other third parties we use to help us deliver our Services. For more information on how these companies handle your personal data, please refer to their privacy policies.
5. Data we collect about you. The personal data we collect about you includes your name and contact information (like email address, phone number, mailing address), billing information, payment card information, purchase and donation information, profile picture (if you choose to set one) and behavioural data (like information about past orders and how you use our Site, including your IP address).
6. How and why we use your data. Under data protection laws, we can only use your personal information if we have a proper reason for doing so, such as complying with our legal and regulatory obligations, fulfilling contractual obligations to you (or taking any steps at your request before entering into a contract), where you have given consent or for our (or a third party’s) legitimate interest. (A “legitimate interest” is when we have a business or commercial reason to use your information, which is a proper reason for using your personal data as long as it’s not overridden by your own rights and interests.) This section explains what we use your personal information for and our reasons for doing so.
7. Marketing and promotional communications. We have a legitimate interest in processing your personal information for promotional purposes, which means we do not usually need your consent to send you these types of communications. However, we will only send you updates about Services you have used or that we think you might be interested in, including exclusive offers, promotions or new Services. We will not subscribe you to our mailing list without your explicit consent. You can ask us to stop sending you marketing messages at any time by the following opt-out links or by contacting us.
8.Who we share your data with
9. How long we keep your data. We will keep your personal data while you have an account with us or we are providing Services to you. You can tell us to stop providing Services to you by deleting your account or contacting us. After that, we will keep your personal information for as long as is necessary to respond to any questions, complaints or claims made by you or on your behalf, to show that we treated you fairly and to keep records required by law. We will not retain your personal data for longer than necessary for the purposes set out in this policy. However, please note that different retention periods apply for different types of personal data.
10. How we secure your data.
11. Where your data is stored.
To deliver our Services to you, it’s sometimes necessary for us to share your personal information outside the UK and/or the European Economic Area (EEA), such as with service providers located outside the UK/EEA or if you are based outside the UK/EEA. These transfers are subject to special rules under data protection laws. Although non-UK/EEA countries do not have the same data protection laws as the UK/EEA, We will, however, ensure the transfer complies with data protection laws and that all personal data will be secure. If you’d like more information about what happens to your personal data when it’s transferred outside the UK/EEA, please contact us.
12. Your rights
12.1 Under data protection laws you have the right to:
12.2 If you would like to exercise any of these rights, please contact us.
13. Cookies (and other similar technologies)
What are cookies? A cookie is a small (ordinarily, text) file of letters and numbers that we store on your browser. Cookies contain information that is transferred to your computer's hard drive (or the hard drive of another relevant device). We use cookies to distinguish you from other users on the Site, to tailor your experience to your preferences, and to help us improve the Site.
13.2 Cookies we use
13.3 Consenting to cookies. You will be shown a pop-up message requesting your consent to setting non-essential cookies before any are placed on your device. When you give your consent, a unique token is generated to show that you have consented and you won’t receive the pop-up message again when you return to our Site.
13.4 Disabling cookies
13.5 Sessions. Sessions are a mechanism that enable a webpage to remember information from a previous webpage. By default, a webpage forgets information from a previous webpage—sessions are used to help a website function when it needs to remember certain information from one webpage to the next (for example, to help you fill out forms or make payments). Sessions ordinarily work with cookie files, but they can also work without cookies. Information from sessions is deleted when you close your window or tab. We use sessions in addition to cookies to help our Site function.
13.6 Local storage. Local storage is a mechanism that enables us to store information locally on your device. Like sessions, local storage is used to help a website function when it needs to remember certain information, but local storage is used to continue remembering information after you close your window or tab. We also use local storage to help our Site function.
13.7 Hidden fields. Hidden fields are a mechanism used to store information on a webpage. Users can’t typically see hidden fields or submit information through them. We use hidden fields to help present our Site in the best way for you and your device (for example, to retain information about what language you’re viewing the Site in).
14. Changes to this policy. Any changes we may make to this policy will be posted on this page (and, where appropriate, notified to you by email). Please check back frequently for updates and changes.
15. Contact us. Questions, comments and requests regarding this policy are welcomed. You can contact us by post at our registered address (above) or by email at help@kathryntilly.com.
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